Amasty Test

Amasty team will be off for the national holiday on January, 7th. We appreciate your understanding and apologize for any inconvenience. All the queries will be handled on January, 11th.

    • Popular Articles

    • How to install Image optimization tools?

            The tools should be installed on the server using the root user.  For Linux based environment the following command should be run: sudo apt install jpegoptim sudo apt install optipng sudo apt install gifsicle sudo apt install webp For Centos: ...
    • How to create an RMA request from the admin panel?

            To create a refund request from the backend, proceed to Sales > Orders, choose the order you'd like to return, and click the “Create Return” option on the order details page. ​
    • Can a customer request refunds for products that are not shipped yet?

            Out of the box, the RMA extension allows creating refund requests only for those products that obtained the “Shipped” status.
    • How do I adjust the sum of money that should be refunded to a customer?

            The RMA extension doesn’t deal with a refund itself. It works only with refund requests, so everything about sending money to customers should be performed by the admin manually via the default Magento “Credit Memo” option.       1. Please ...
    • How to export refund requests to a CSV file?

            At the moment, the extension provides the functionality to export the archived requests only. Navigate to the Archived Requests grid (Orders > RMA Management > Archived Requests). Tick the needed orders.             3. Click the “Export” button ...